Click Cloud Hosting Services Privacy Policy

Introduction: To utilize our Cloud Hosting Services, you must provide us with certain personal information. This privacy policy (“Privacy Policy”) outlines the types of information you share with us and how we will use that information.

Personal Information: We collect the following personal information about you: (i) Data you provide when you submit an online request, fill out a form, or otherwise interact with our platform, including your name, address, contact details, email address, location, mobile network provider, and frequency of platform use; (ii) communications sent via our platform; (iii) information obtained through cookies; (iv) details related to third-party payment services; (v) interactions with our platform, email, phone calls, or other forms of communication, including customer support; (vi) usage data related to our services; and (vii) other information related to your interaction with our platform and services.

Purpose: We use your information to:

• Provide our Cloud Hosting Services to you, which may include sharing your personal information with third-party providers to offer quotes for their products/services.
• Facilitate quotes, comparisons, and transactions between you and third-party providers.
• Communicate with you and offer customer support services.
• Send commercial messages.
• Provide administrative and customer service-related assistance.
• Send marketing and promotional content, either directly or through third-party providers.
• Promote our services.
• Enhance, customize, and optimize our services and platform.
• Conduct internal research and perform statistical analysis.
• Monitor your usage of our platform to ensure compliance with our Terms of Service.
• Manage any customer loyalty programs that may be offered.
• Improve our understanding of the market and your use of our platform and services.

Storage: Your personal information is securely stored on servers located in Namibia, and we may also store this information in the United Kingdom.

Consent: By using our services, you consent to our collection, use, and storage of your personal information for the above-mentioned purposes, including the cross-border transfer of your data.

Disclosure: We may disclose your personal information under the following conditions:

• As described in this Privacy Policy;
• With your explicit consent;
• As required by court orders, subpoenas, or other legal processes, or in response to enforceable governmental requests, or to establish or defend against legal claims, or exercise our legal rights;
• If necessary to detect, investigate, prevent, or address illegal activities, fraud, security or technical issues, or potential threats to any person’s safety, or violations of our Terms of Service, or to protect the rights, property, or safety of Click, the platform, or other users as required or permitted by law;
• To our affiliates or other trusted businesses or professionals working with Click, including legal advisors or auditors. Our affiliates will adhere to this Privacy Policy when handling your information.
• Click will take reasonable steps to ensure that third-party contracts include provisions that require those third parties to manage information in line with this Policy.

Security: We take reasonable measures to safeguard the personal information you provide, ensuring protection against destruction, unauthorized access, and loss. If there is a breach of data integrity or confidentiality, we will notify you through the platform, email, or SMS.

Your Rights: You have the right to access, correct, and delete your information, as well as the right to restrict and object to the processing of your information. This includes the right to object to our use of your information for direct marketing. You may exercise these rights by contacting us at sales@click.na. Please note that if we are unable to collect certain information, we may be unable to provide our services, which may lead to termination of your use of the services without any claims against us.